Finding Better HOA & Condo Management Companies For Your Board

Ken brings over three decades of experience in business management, finance, operations, and real estate, including extensive expertise within the HOA industry. A proud University of Florida graduate, Ken holds a Florida CAM license and is certified as a Community Association Manager (CMCA). Since joining FCAM in July 2024, he transitioned smoothly from COO into his current role, driven by a deep commitment to Northeast Florida. Outside the office, Ken enjoys golfing, traveling, attending live music events, catching a game, and spending time with his daughter, Courtney, son-in-law Steve, and his beloved border collie, Cody.

Kevin Marcus is the president of Hillcrest Property Management, based in Lombard, IL.
He brings 25 years of experience as a professional Community Association Manager, and is active in the Community Associations Institute. He is a long-time member of MCD Media’s Condo Lifestyles State of the Industry committee and Advisory Board.

As President of Hillcrest, he leads a team of exceptional managers and support staff that are responsible for over 130 properties, totaling almost 10,000 units. His focus is building great culture, engaging the community, and providing exceptional service to clients.

Kristine Caraway has been a dedicated community association manager for over two decades. She’s been awarded the respected CMCA and AMS certifications and is honored to have earned her PCAM from Community Associations Institute. After years of successfully managing associations in Hawaii and Southern California, Kristine joined the NRP team in 2006 and is an exceptional leader who mentors other growing professionals. Her area of personal expertise is working with properties that are in transition from developer to association-control.

Milena Radjenovich, CAM, is a seasoned leader with decades of experience in community association management and more than 20 years in executive leadership, including role as Chief Executive Officer. She has built a distinguished career defined by expertise in strategic operations, large-scale project management, client service, and organizational innovation. Under her leadership, client retention remained high year over year, with many client relationships extending beyond 25 years.

In her executive roles, she delivered measurable business growth by increasing revenues and elevating company ratings, financial performance and market presence. Milena has led outreach and retention initiatives enhancing client satisfaction among owners of Chicago-based high-rise condominium associations, cooperatives, and large-scale HOAs.

Beyond her operational leadership, she also gives back to the industry as a Board Member for ABOMA, serves as Trustee for SEIU Local 1 Health and Pension Benefit Funds, and is a member of CAI.